About JLG Insurance Services
Our Mission & Vision
Our mission is to take the confusion out of Medicare and health coverage so every client can make confident choices. Our vision is a five-star experience from first question to renewal, built on dedication, passion, and progress. From seniors entering the
Medicare sector to families comparing ACA options, we create clear side-by-side choices and stay available long after enrollment.
Company History & Milestones
JLG Insurance Services began in Orlando in 2014 when founders Jorge Gonzalez and Maria “Malou” Javier brought decades of financial services experience to the world of health insurance. What started with a small local client base has grown to more than 20,000 clients, 150+ broker-owners, and licensure in 40+ states. Along the way, JLG Insurance Services expanded into Medicare education, ACA enrollment support, and a robust supplemental lineup that reflects real needs nationwide.
Our Founders
Jorge and Malou lead with a people-first mindset shaped by years of serving families and retirees. Their approach blends careful analysis with warm, practical guidance. That balance created the culture clients feel today in every meeting and phone call with JLG Insurance Services.
Maria (Malou) Javier
Managing Principal
Jorge Gonzalez
Managing Principal
The Broker-Owner Model
Each JLG advisor operates as a broker-owner, running their own LLC within our framework. Clients get one-to-one accountability plus access to national resources, multilingual support, and carrier depth that a single office cannot match. If you are a licensed agent seeking community, training, and meaningful independence, we invite you to learn why so many clients choose JLG and consider partnering with us.
Our team reflects the communities we serve. Advisors speak English, Spanish, Korean, Vietnamese, Tagalog, and Chinese, among other languages. With 18+ countries represented in the company, our market reach is far and wide . We host Medicare 101 sessions, support local health fairs, and share seasonal reminders.
Our Commitment To Clients
We treat clients like family. That means clear explanations, plan comparisons that include total costs, and responsive help with billing or network questions. We represent major insurers and try to always aligni coverage with doctors, prescriptions, and budget.
We invest in training, mentorship, enrollment tools, and collaborative forums so broker-owners can serve clients at a high level while building a business they are proud of. From first appointment to renewal, you will never feel alone in the process.
Why Choose Us
Independent Guidance For Health, Medicare, And Life
Independent comparisons across carriers so you see the full picture
Personal service with 24/7 support for client emergencies
South Carolina expertise across the Upstate, Midlands, Lowcountry, and the Grand Strand
South Carolina expertise across the Upstate, Midlands, Lowcountry, and the Grand Strand
Community And Clients
Proud To Serve South Carolina
We help first-time enrollees near MUSC in Charleston, new homeowners in Fort Mill, retirees in Murrells Inlet, and self-employed professionals across the Upstate. Add your story to this section so visitors see real-world results and real names from around the state.
★★★★★
“Insurance Town SC made everything so easy. The agents were friendly, responsive, and got me a great rate in no time!”
- John Doe
★★★★★
“Good experience overall. They explained all the policy details clearly. The only small issue was a bit of delay in getting my documents, but the staff followed up quickly.”
- Mary Smith
★★★★★
“Fantastic service! They helped me bundle my auto and home insurance and saved me a lot. Very professional and trustworthy.”
- Carlos Reyes
Looking Ahead
We continue to expand resources, strengthen carrier relationships, and refine technology so clients across Florida and throughout the U.S. have an easier, clearer path to coverage each year.
Ready To Connect
Have questions or want an introduction to our team and process? Reach out today or review how we work on our overview page. For carrier details and see the breadth of plans we offer - please contact us!
